The Weber Gear Shop is the primary Weber approved source for branded merchandise in the United States. All items available on the site have been approved by our Marketing team at the most competitive pricing.
While every item on webergearshop.com has been pre-approved, and it may be a faster path to completing your order, you may not find exactly what you're looking for. Our Create a Project tool [START A PROJECT BRIEFING TOOL] will allow you to create a brief, which will immediately engage our Customer Support team. By simply filling out the form, you will receive custom product ideations that will meet the needs of your program. Please note, ALL items produced must comply with Weber's Brand Guidelines and oversight.
All credit cards are currently accepted and is our only method of payment accepted. In the future, we will be integrating with Ariba to offer more flexible ways to pay.
The dimensional weight of the package and the distance from the sender address to the final delivery destination will impact the total cost of shipping. Please note that we use a variety of specialized vendors to produce branded merchandise assortments; therefore, items within your order could be produced by different vendors and result in multiple shipments.
All orders placed through webergearshop.com can be viewed under your account. You can search using the different orders status options or by using the Order ID that is received at the time of placing your order.
If your package is lost, please contact us immediately via the Contact Page and we will determine next steps.
Absolutely! Please refer to the checkout page for expedited shipping options. Additional charges may apply and will be listed on the checkout page. You also can email us at webergearshop@admgroup.com.
We pride ourselves in sourcing the highest quality of promotional premium merchandise. If you received an incorrect item or if there is a quality issue with your order, please send images to webergearshop@admgroup.com or visit the “Contact Us” page and submit your return request. Otherwise, no returns are accepted. All refunds and exchanges must be made within 30 days of receipt.
Orders may be cancelled within 1 business day after an order is placed. For orders cancelled after 1 business day fees will apply, which may include restocking, production, materials, and shipping fees incurred up until the date of the receipt of a written notice. To cancel an order contact: webergearshop@admgroup.com or visit the “Contact Us” page and submit your cancellation request.
Please contact us at webergearshop@admgroup.com Our hours of operation are 8:30am - 5:30pm EST Monday through Friday.